Returns & Exchanges
At SPELL, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all full-priced items. All garments must be returned in their original condition, unworn and with tags attached, to ensure a seamless refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and hygiene stickers remain intact.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund or store credit has been processed.
